Contact & Support

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Have a question, idea, or just want to say hey? Send us a message and we'll get back to you as soon as we can.

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We'll respond within 1�2 business days.

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Other ways to reach us

For general questions, feel free to email us directly at hello@cruzerideshare.com

For driver applications or support, email drivers@cruzerideshare.com

For press and media inquiries, email press@cruzerideshare.com

Ready to sign up?

Join our waitlist to be the first to know when Cruze launches near you.

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FAQ

Common questions.

When is Cruze launching?
We're currently in the final stages of development and building our waitlist. We'll be launching campus by campus, starting in select cities. Sign up on our waitlist to be notified the moment we launch in your area.
Is Cruze available in my city?
We're not live in any cities yet, but we're actively signing up riders and drivers across the country. Join the waitlist and select your city or campus � that data helps us decide where to launch first.
How do I sign up as a driver?
Join our driver waitlist at the link above. When we launch in your area, you'll receive an invitation to complete your driver application in-app, which includes submitting your license info, vehicle details, and passing a background check.
How does Cruze pricing work?
Riders see the full fare before confirming a ride � no surge pricing, no surprises. Fares are calculated based on distance and time. Drivers keep the majority of each fare, with a transparent platform fee taken by Cruze.
How does the background check process work?
All drivers must complete a comprehensive background check before they can accept their first ride. The check is conducted through a third-party verification partner and reviews driving history and criminal records. This process is handled entirely in-app.